Terms & conditions


Your payment will be handled by Paypal / DPO either using your Paypal Account or using your credit card you don’t need to create account to proceed with checkout. Your payment will be processed automatically. Paypal/Dpo will send you a receipt of payment made. You will also receive an email confirming your booking details. Please print this email to present to the driver when you board the bus. The purchase must be made at least two working days in advance Before date of travel

PICK UP AND DROP OFF POINTS
1.
Arusha – Simeon Road Near Impala Roundabout Kijenge supermarket / Picasso Restaurant
2.
Nairobi – Delta Hotel Room 101 University Way / Parkside Hotel (Jivanjee Gardens)- (Silver Springs Hotel / Norfolk )
3.
JKIA -Terminal IMPALA SHUTTLE DESK – TEL: +254 722 703 040 / +254710354845 Whattapp (On Request We pick or Drop)
4.
Arusha – JRO (for KLM Flight only)
5.
Arusha – JRO Taxi services Available Tel: +255 768 000 029
CONDITIONS
1.
Ticket is non-refundable. No refunds will be made to passengers left behind.
2.
Ticket valid only for date indicated and time of travel, unless changes notified 24 hrs prior.
3.
Reporting Time: 30 minutes before departure.
4.
The Company will not be responsible for any luggage left behind.
5.
Ticket is non-transferable.
6.
Please note that maximum time allowed for Namanga Border crossing Formalities is 20 MINUTES only.
7.
Open ticket valid for 3 months only.
8.
All our tickets are Electronic either printed or Soft Copy.